Shipping policy

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please note that processing times may be slightly extended during peak periods, sales, or holidays.

Shipping Destinations

We currently ship to the following European Union countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

If your country appears at checkout, we ship to your location.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Delivery Times

Estimated delivery times:

• The Netherlands: 1–2 business days

• Western Europe: 2–5 business days

• Southern & Eastern Europe: 3–7 business days

Delivery times are estimates and may vary depending on the destination country and carrier.

Customs & Duties

As we ship within the European Union, orders are generally not subject to additional customs duties or import taxes.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at info@hollywoodbrows.pro.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us at info@hollywoodbrows.pro, and we will assist you as quickly as possible.